About Us

Introducing won99 – Malaysia's Preferred Online Gaming Platform

Won99 is more than just a regular gaming platform. We exist with a clear mission — to provide a safe, fair, and enjoyable gaming experience for every player in Malaysia, 24 hours a day, 7 days a week.

500K+
Registered Members
1,000+
Available Games
24/7
Customer Support
5 Min
Average Withdrawal Time

Who We Are: The Story Behind won99

Won99 was founded by a group of individuals with a deep passion for the online gaming industry and a thorough understanding of Malaysian players' needs. We recognised that many local players faced difficulties with overseas platforms that were unfriendly to users, slow in processing withdrawals, and unresponsive in customer support.

Won99 is built specifically for the Malaysian market — with an easy-to-navigate interface, support in both Malay and English, and a payment system that supports local methods such as FPX, Touch 'n Go eWallet, and direct bank transfer. We understand how Malaysian players live and we designed this platform around their real needs.

Since day one, won99 has held firm to three core values: transparency, security, and customer satisfaction. These aren't just slogans — they're reflected in every business decision we make, from how we select game providers to how we handle customer complaints.

Won99's Mission and Vision

Our mission is simple: to deliver the best online gaming experience to Malaysian players in a safe, responsible, and entertaining way. We believe online gaming should be a fun leisure activity, not a source of stress or worry.

Won99's long-term vision is to become the number one online gaming platform of choice for Malaysian players — not just in terms of player numbers, but in trust, service quality, and social responsibility. We aim to keep growing while ensuring every player is treated fairly and with respect.

What Sets won99 Apart from Other Platforms?

There are several key aspects that make won99 the top choice for Malaysian players over other platforms on the market. First, withdrawal speed. At won99, withdrawal requests are processed in as little as 5 minutes for e-wallet methods and no more than 30 minutes for bank transfers. This is far faster than most other platforms that take days to process.

Second, an extensive game library. won99 partners with over 30 world-class game providers including Pragmatic Play, Playtech, Microgaming, Evolution Gaming, and many more. That means you can enjoy over 1,000 different games — from the latest video slots to live casino tables with real dealers — all on one platform.

Third, uncompromising security. All personal data and financial transactions on won99 are protected with industry-grade 256-bit SSL encryption. Two-factor authentication (2FA) is also available to provide an extra layer of protection for your account.

won99 operates under a valid international gaming licence and complies with all player protection guidelines set by the regulatory authority.
2019
won99 Founded
The platform was built with a focus on the Malaysian market, starting with a curated collection of 200 slot games.
2020
Live Casino Launch
Introduction of the Live Casino section with real dealers, adding a new dimension to the gaming experience.
2021
First 100,000 Members
won99 reached the milestone of 100,000 registered members, confirming the trust of the Malaysian gaming community.
2022
Mobile App Launch
The won99 app for Android and iOS is launched, letting players enjoy the game from anywhere with greater ease.
2023
500,000 Members & Growing
Reached 500,000 active members and added over 800 new games, cementing our position as a leading platform.
2026–Present
Continuous Innovation
Enhanced VIP programme launch, new interface, and a faster withdrawal system for greater player satisfaction.
6 Reasons Malaysian Players Choose won99

Every feature is designed specifically to meet the real needs of local players.

High-Level Security

Your personal data and transactions are protected with 256-bit SSL encryption. The two-factor authentication (2FA) system ensures your account stays secure from unauthorised access at all times.

Fast 5-Minute Withdrawal

Get your winnings in as little as 5 minutes via your preferred e-wallet. No more waiting days — your money is available quickly when you need it.

1,000+ Curated Games

Over 1,000 games from world-class providers are at your fingertips — video slots, live casino, table games, and more for every taste.

Smooth Mobile App

The won99 app, optimised for Android and iOS, lets you play seamlessly wherever you are. Enjoy the same experience as the desktop version.

24/7 Customer Support

Our dedicated support team is available 24 hours a day, 7 days a week via live chat. Every enquiry is answered in real time by trained agents.

Promotions & Generous Bonuses

Over 30 active promotions await you — from a 100% welcome bonus, weekly cashback, and daily free spins to an exclusive VIP programme with special rewards.

The Principles That Guide Every Step at won99
1
Uncompromising Transparency

All promotion terms, payout rates (RTP), and account policies are stated clearly. No hidden clauses, no surprise charges.

2
Player Safety First

Data protection and transaction security are an absolute priority. Our security systems are continuously updated to meet the latest standards.

3
Fair Play

All games use a random number generator (RNG) verified by independent bodies. Every player has an equal and fair chance of winning.

4
Social Responsibility

Won99 is committed to responsible gaming practices. We provide self-limit tools and support resources for players who need them.

5
Continuous Innovation

We continuously improve the platform, introducing new games and enhancing the user experience based on real player feedback.

The People Behind won99

Won99 is powered by a team with extensive experience in financial technology, software development, cybersecurity, and customer service.

Technology Team
Platform & Security

Keeping the platform running smoothly, securely, and without interruption 24/7.

Support Team
Customer Service

Always ready to assist every player quickly, warmly, and professionally.

Product Team
Innovation & User Experience

Designing an intuitive and enjoyable gaming experience for all players.

Finance Team
Payments & Withdrawals

Processing every transaction accurately, swiftly, and securely with no delays.

Won99's Commitment to Responsible Gaming

At won99, we believe online gaming should remain a fun source of entertainment and never become a burden. That's why we have invested seriously in developing comprehensive responsible gaming tools and programmes for all our players.

Every won99 member has access to self-limit tools that can be used to set daily, weekly, or monthly deposit limits. You can also set session time limits, loss limits, or activate a "self-exclusion" feature if you feel you need a break from gaming activity. All these tools are accessible directly through your account dashboard.

Beyond technical tools, won99 also provides access to information and support resources for players who may need further assistance with gambling habits. We work with relevant organisations to ensure that players who need help can get it easily and without stigma.

A Payment System That Supports Malaysian Methods

One of the things won99 players praise most is the convenience of our payment methods. We understand that Malaysian players have their own preferences when it comes to deposits and withdrawals — and we've made sure all the popular options are available on our platform.

For deposits, you can use FPX bank transfer (all major Malaysian banks including Maybank, CIMB, Public Bank, RHB, and more), Touch 'n Go eWallet, Boost, GrabPay, and other popular methods. Deposits are typically completed in under 2 minutes. For withdrawals, your funds can be received in as little as 5 minutes via e-wallet or within 30 minutes via direct bank transfer.

All financial transactions at won99 are fully protected with high-level data encryption. Your banking information is never stored in our system — every transaction is processed through a secure payment gateway integrated with the latest security protocols.

Contact Us – We're Always Here for You

Although won99 is a digital platform, we place great importance on the human touch in every interaction with our players. Our customer support team, made up of trained agents, is ready to assist you with any enquiry — from technical issues and promotion queries to account-related assistance.

The fastest way to reach us is through the live chat feature, accessible directly from the won99 website or app. Our live chat operates 24 hours a day, 7 days a week with no days off. Our average response time is under 2 minutes — you won't be left waiting.

You can also reach us by email for detailed enquiries or matters that don't require an immediate response. We are committed to replying to every email within 24 business hours. Whether you're a new player who just registered or a long-standing VIP member, every enquiry receives the same level of attention and professionalism.

JOIN US TODAY

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Over 500,000 Malaysian players have trusted won99. Register a free account now and claim your 100% welcome bonus on your first deposit.

Bahasa Melayu